All Souls St Gabriels School is currently investigating a recent cyber incident involving unauthorised access to part of our systems.
As soon as we became aware of the incident, we took immediate steps to secure our systems, commence an investigation and engage specialist cyber security and forensic experts to assist our response.
At this stage of our investigation, we have determined that there has been no impact to the day-to-day operations of our school. Teaching, learning and other school activities continue as normal.
We understand that news of this nature may be concerning for current and former members of our school community. We are taking this incident seriously and treating our response as an important priority with the support of external experts.
Ongoing investigation
At this stage, the investigation is ongoing. This investigation is being supported by external cyber security and forensic specialists to better understand the nature and scope of the incident and to ensure all appropriate action is taken.
We are aware of online claims related to the incident that name All Souls St Gabriels School. The specialist external teams that are supporting us are assessing these claims as part of the wider investigation. Ongoing monitoring has been put in place to help identify any further developments, should they arise.
Should our investigation determine that an individual’s personal information has been impacted, we will contact them directly to provide guidance and support.
We have already notified the Australian Cyber Security Centre about the incident. We will continue to notify and update other relevant government bodies and regulators as necessary and in line with our obligations.
What should I do?
While our investigation remains ongoing, one of the more common risks associated with incidents of this nature is an increase in phishing attempts and other scam communications.
As a precaution, we encourage all current and former members of our school community to remain vigilant to potential scam or phishing communications and to exercise caution when responding to unexpected emails, text messages or phone calls.
If you receive a message or contact that you are unsure about, we encourage you to report it through our dedicated support channels below.
What support is available?
We are committed to supporting our community and ensuring that anyone with questions or concerns can access assistance and information.
We have established dedicated support channels for anyone seeking information or support in relation to this incident:
- Dedicated phone line: 07 4788 2216
- Dedicated email address: support@allsouls.qld.edu.au
We encourage any member of our school community with questions or concerns relating to this incident to contact us using these channels.
Protecting the privacy of our school community remains our priority. We will continue to provide updates as our investigation progresses and remain committed to supporting our community throughout this process.
We acknowledge the Traditional Owners of Country throughout Australia and recognise the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures, and to Elders past, present and emerging.
30 Dr George Ellis Drive
Charters Towers QLD 4820
PO Box 235
Charters Towers QLD 4820